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Hours of Operation

Sep 9 to Dec 20

Tuesday to Friday:  10 am – 4 pm
Saturday & Sunday: 11 am – 5 pm
Thanksgiving Day: 11 am – 5 pm
Remembrance Day: 1 pm – 5 pm
Mondays: Closed

Science Gallery & Planetarium are closed Sep 9 – 13 for annual maintenance.


Click for Holiday Hours
*Hours of operation vary for holidays.

Member FAQ

How do I become a member of the Manitoba Museum? You can join by buying your membership online, by visiting the box office, or by contacting the membership office at 204-998-0647.

How can I renew my membership? You can renew your membership by logging in to your account online, visiting the box office, by contacting the membership office at 204-988-0647, or by mailing a cheque with your renewal application form to:

Membership Office
Manitoba Museum
190 Rupert Ave
Winnipeg, MB R3B 0N3

Please note: To renew your membership online, members must log in with the email address linked to your active membership. Please review How To Set Up An Online Membership Account or contact the Membership Office at 204-988-0647 to ensure an email address is linked to your active membership.

 

How many people can be on a Family membership? A Family Membership includes up to six family members who permanently reside in the same household. Members can add additional people living in the same household onto their Family Membership for a nominal fee (Adult Add-On: $30.00 / Child Add-On: $10.00). Proof of residence for all family members listed on the membership application form may be requested.

How do I purchase a membership as a gift? Gift memberships can be purchased online, at the box office, or by calling our membership office at 204-988-0647. To activate a gift membership, the recipient must present the gift voucher at the box office during their next visit. Please note that gift memberships are not activated at the time of purchase and cannot be refunded or exchanged.

Please note: Memberships are processed and prepared for shipping within 5 business days. Please allow Canada Post additional time to deliver your purchase.

 

Can I get a refund on my membership? No, Manitoba Museum memberships are non-refundable.

Do you offer discounts for seniors or students? Yes, we offer senior, student, and youth membership prices. Please see our membership rates for more information.

How long is an annual membership valid for at the Manitoba Museum? Annual memberships are valid until one year after the date of purchase at the end of the month.

When will I receive my membership card(s)? If you purchase your membership in person at the box office, you will receive your card(s) immediately. If you purchase your membership online, you can either pick up your membership card(s) at the box office during your next visit or choose to have your card(s) mailed to you.

Please note: Memberships are processed and prepared for shipping within 5 business days. Please allow Canada Post additional time to deliver your purchase.

 

I paid general admission and now want to become a member. Can I apply my admission purchase towards my membership purchase? Yes, a portion of your admission can be applied towards a membership. Please bring in your admission tickets and receipt to the box office within two weeks of purchase to apply the cost of your admission to your membership. Admission to any of our blockbuster exhibitions cannot be included in the admission to membership upgrade.

As a member, do I need to wait in line for a ticket to the Museum? No, members can skip the box office line and enjoy express entry into our permanent areas – the Museum Galleries, Science Gallery, and Planetarium. Membership cards must be presented to the attendant at each area entrance. Photo identification may also be requested at the point of entry. For blockbuster exhibitions, members will have the option to purchase member-priced admission to the exhibition at the box office.

Is entry to Blockbuster Exhibitions included with my membership? No, blockbuster exhibitions are not included in the price of a membership. Members can take advantage of our discounted blockbuster exhibition rates by visiting the box office to purchase tickets.

How can I update my contact information? To update your contact information so you can continue to receive information about upcoming programs and events, please visit the box office, contact the membership office at 204-988-0647,  or email  membership@manitobamuseum.ca.

Can someone else use my membership? No, Manitoba Museum memberships (not including Organization and Corporate Memberships) are non-transferable. Only the individual whose name appears on the membership card is entitled to member benefits.

My membership card was lost/stolen, how do I replace it? To replace your membership card(s), please visit the box office. A $3 card replacement fee applies for each lost or stolen card.

I never received my membership card(s). Who should I contact? Please contact the membership office at 204-988-0647 or membership@manitobamuseum.ca

How do Organization and Corporate Memberships work? Individuals visiting under an Organization or Corporate Membership must be in possession of a valid Manitoba Museum membership card (1 card per visitor) to gain entry to the Museum Galleries, Science Gallery, and Planetarium, or to be eligible for member rates to blockbuster exhibitions.

Children under 3 years of age are free, but what happens if my child turns 3 during the membership year? Once the child turns 3 years of age, members will need to add-on their child to their Family Membership or upgrade their membership category. The child’s card will expire the same date as the original membership.

How do I access discount member tickets online? Members must log in with an email address linked to your active membership to see discounted prices or renew your membership online. Please review How To Set Up An Online Membership Account or contact the membership office at 204-988-0647 to ensure an email address is linked to your active membership.

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